privacy policy

This website is operated by Santos Grappling Co LLC, doing business as Gracie Barra Plaistow (“we,” “us,” or “our”). At Gracie Barra Plaistow, we value the privacy of our students, prospective students, families, and website visitors.

This Privacy Policy explains how we collect, use, store, and protect the personal information you provide through our website and related communication channels. By accessing or using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.

  1. Information Collection

We collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number
Information submitted through contact, trial class, or enrollment forms

Additionally, we may automatically collect certain browsing information, such as your IP address, geographic location, device type, browser used, pages visited, and time spent on our website. This information is used to help improve the functionality, performance, and user experience of our website.

  1. Use of Information

The information we collect may be used for the following purposes:

Contacting you and responding to your inquiries.
Processing enrollments and scheduling trial classes.
Managing communications related to classes, appointments, or account updates.
Personalizing your website experience.
Informing you about news, events, promotions, and updates from Gracie Barra Plaistow.
Improving our services, website features, and communication processes.

  1. SMS Consent (Text Messaging Consent)

We obtain SMS consent directly from users through our website forms. When submitting their information, users may choose to opt in to receive text messages by checking one or both optional checkboxes provided on the form.

These checkboxes are not pre-checked by default.
Consent is completely voluntary and is not required to enroll, request information, schedule a trial class, or access our services.
Users may consent separately to receive non-marketing messages, such as appointment reminders, class updates, or account notifications, and/or marketing or promotional messages, such as offers, discounts, events, and school updates.

By checking the SMS consent box, you authorize Gracie Barra Plaistow to send text messages to the phone number provided. Message frequency may vary, and standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. You may request assistance at any time by replying HELP.

No mobile opt-in information will be shared with third parties for marketing or promotional purposes.

  1. Information Sharing

Gracie Barra Plaistow does not sell, rent, or share your personal information with third parties, except in the following limited circumstances:

When necessary to comply with legal obligations.
When required to execute associated services, such as payment processing, scheduling, customer support, or other operational support services, if applicable.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted only when necessary to support our business operations.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

  1. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help identify preferences, track website visits, improve performance, and deliver more relevant content.

You can disable cookies through your browser settings. However, disabling cookies may affect the functionality or availability of certain areas of the website.

  1. Information Security

We implement reasonable security measures to help protect your personal information from unauthorized access, alteration, disclosure, or misuse.

However, no method of data transmission or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

  1. Third-Party Links

Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, security, or content of those external websites.

We recommend reviewing the privacy policies of any third-party websites before providing personal information.

  1. User Rights

You have the right to:

Access the personal information we have collected about you.
Request corrections or updates to your personal information.
Request deletion of your personal data, where applicable.
Opt out of receiving promotional communications at any time.
Opt out of SMS communications at any time by replying STOP.

To exercise your rights or submit a privacy-related request, please contact us by email at info@gbplaistow.com.

  1. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We recommend reviewing this page periodically for any changes.

Any updates to this Privacy Policy will take effect immediately upon publication on our website.

  1. Contact

If you have any questions or concerns about this Privacy Policy or how your information is collected, used, or protected, please contact us:

Gracie Barra Plaistow
Email: info@gbplaistow.com
Phone: (210) 902-0754

  1. Legal Business Name and Domain Ownership

This website, including the domain gbplaistow.com, and its associated email addresses, including info@gbplaistow.com, are owned and operated by Santos Grappling Co LLC, doing business as Gracie Barra Plaistow. Santos Grappling Co LLC is the legal entity responsible for all data processing, website operations, and communication carried out through this platform.

The registered legal address of Santos Grappling Co LLC is 4 Plaistow Road, Unit C30, Plaistow, New Hampshire, 03865, as stated in the company’s official documentation.

The physical training facility in Plaistow, New Hampshire, where classes and in-person services are provided, is located at 4 Plaistow Road, Unit C30, Plaistow, New Hampshire, 03865.

By engaging with our website, submitting your information, or communicating with us through this platform, you acknowledge that any correspondence, data collection, and communication originate from and are managed by Santos Grappling Co LLC, in accordance with the terms stated in this Privacy Policy and applicable data protection regulations.